Given the general government guidance, our preference is to avoid home visits but where it is necessary because you can’t make it into London, we will of course oblige your wishes.
At the risk of understating what we’ve all been through over the past eighteen months, I’d just like to acknowledge what a challenging time it’s been for you and for all our clients. And I sincerely hope this finds you well and enjoying the British summer now free from (most) government restrictions.
For my part, the closing of our London office last March and not being able to hold face to face meetings meant some re-organisation to make sure you receive the advice and service you are paying for. Our focus over this difficult period has been to keep in touch, be responsive to your requests, anticipate your needs where we could and most importantly, maintain investment performance. It takes considerable discipline to remain invested when a global pandemic brings out the worst fears on markets and they crash.
So you’ve done well. Very well. My long experience suggested the crash would soon reverse itself, but of course no one could predict the exact outcome. And no one did.
The effect of broad government support programmes, rapid development of effective vaccines and a rebound in consumer spending made it happen and has kept markets moving up ever since. So as I write your investments are continuing to show positive returns, which is very encouraging.
My view is that unless and until I hear otherwise our office is open, we have resumed normal business operations and welcome you for reviews, face to face discussions or even just a coffee and chat. Please reply to this email or call on 020 7474 3700 and we can arrange a suitable time.